Opsgenie plans and prices in 2026
Atlassian still publishes the Opsgenie price list for existing customers. A user is anyone with an Opsgenie license, which in practice means everyone who can be on call or acknowledge an alert.
| Plan | Annual billing, per user per month | Monthly billing, per user per month | Who it was for |
|---|---|---|---|
| Free | 0 USD | 0 USD | Up to 5 users, basic alerting and on-call |
| Essentials | 9.45 USD | about 11.55 USD | Small teams, core schedules and escalations |
| Standard | 19.95 USD | about 24.15 USD | Most engineering teams, advanced routing and integrations |
| Enterprise | 31.90 USD | about 38.50 USD | Large organizations, incident command features, service-level reporting |
Source: annual prices from Atlassian's Opsgenie pricing page, checked in September 2026. Monthly prices are as reported by Capterra and other pricing trackers, since Atlassian's page now leads with migration options. Confirm your own numbers with your Atlassian invoice.
What end of sale means for your Opsgenie bill
Three dates decide everything:
- March 4, 2025: Atlassian announced the end of Opsgenie as a standalone product.
- June 4, 2025: end of sale. New customers cannot sign up or buy Opsgenie.
- April 5, 2027: end of support. Atlassian says access is shut off and the product is no longer available after this date.
Existing customers can keep renewing, but only for a subscription term that ends before April 5, 2027. In practice that means your last renewal is a short one, and any team that grows between now and then has to plan seats inside what it already owns. If your finance team wants the full picture of tools that end or renew in the next 18 months, a read-only view that can track SaaS and cloud spend in one place makes that list much easier to build.
The price itself is not what hurts. What hurts is that every Opsgenie budget line now has a hard stop, and whatever you pick next usually costs more per seat.
What Opsgenie's replacements cost inside Atlassian
Atlassian points Opsgenie customers to two products. Both are priced differently from Opsgenie, and the on-call features you use today sit on specific tiers.
| Replacement | Price per user or agent per month | Where Opsgenie-style on-call lives |
|---|---|---|
| Compass Standard | 7.67 USD, monthly billing only | On-call schedules and alerts from 150+ integrations |
| Compass Premium | 23.96 USD, monthly billing only | Adds escalation policies, alert and notification policies, voice notifications and heartbeat monitoring |
| Jira Service Management Standard | about 20 USD per agent | Basic alerting, on-call and escalations |
| Jira Service Management Premium | about 51 USD per agent | Adds stakeholder notifications, post-incident reviews and AIOps |
Sources: Compass prices from Atlassian's Compass pricing page, checked in September 2026 (Atlassian notes annual Compass billing is not offered yet). Jira Service Management prices as published by independent pricing trackers in late 2025 at monthly billing. JSM is now also sold inside Atlassian's Service Collection bundle, so get a written quote.
The pattern most Opsgenie customers notice: if you used escalation policies and voice calls on Opsgenie Essentials or Standard, the matching Compass tier is Premium, and the JSM tier with stakeholder updates is Premium. That is a jump from 9.45 or 19.95 USD to 23.96 or about 51 USD per seat.
How much does Opsgenie cost for a team of 5, 15 and 40, and what does the next tool cost?
The table uses list prices per month and counts only people who can be on call. Opsgenie and IncidentBot are at annual billing. Compass is monthly because that is the only option today. JSM is at the reported monthly list price.
| Team size | Opsgenie Standard (today) | Compass Premium | JSM Premium | IncidentBot Starter | IncidentBot Team |
|---|---|---|---|---|---|
| 5 users | 99.75 USD | 119.80 USD | 257.10 USD | 120 USD | 245 USD |
| 15 users | 299.25 USD | 359.40 USD | 771.30 USD | 360 USD | 735 USD |
| 40 users | 798 USD | 958.40 USD | 2,056.80 USD | 960 USD | 1,960 USD |
Read it honestly. On seat price alone, Compass Premium is the cheapest way to keep escalation policies and voice paging, and IncidentBot Starter costs a little more per seat than Opsgenie Standard today. IncidentBot Team costs more per seat than Compass Premium. What changes the math is what else you buy: Compass does not include a public status page or a Slack incident channel workflow, and JSM Premium is priced for service desk teams, not for a 15 person on-call rotation.
Is the Opsgenie Free plan still an option?
Only if you already have it. The Free plan closed to new sign-ups with everything else on June 4, 2025, and it stops working on April 5, 2027 like the paid plans. A team on Opsgenie Free has to choose a new tool on the same timeline as everyone else.
Opsgenie pricing vs IncidentBot pricing
List price against list price, annual billing, per responder per month.
| Opsgenie | IncidentBot | |
|---|---|---|
| Entry paid plan | Essentials, 9.45 USD | Starter, 24 USD |
| Mid plan | Standard, 19.95 USD | Team, 49 USD |
| Upper plan | Enterprise, 31.90 USD | Business, 83 USD, Enterprise custom |
| Available to buy today | No, existing customers only until April 5, 2027 | Yes, online without a sales call |
| Read-only stakeholders | Stakeholder users sold separately | Included in every plan, never billed |
| Status page | Separate product (Atlassian Statuspage) | 1 page on Starter, 3 with custom domain on Team, unlimited on Business |
| Incident run in Slack | Slack notifications and actions | /incident opens a channel, assigns roles, keeps the timeline, from Starter |
| Postmortem drafts | Enterprise incident features | Built from the timeline on Team and above, action items to Jira and Linear |
Where Opsgenie is cheaper: on paper, every tier. But that price has an end date and no path to add a new team. Where IncidentBot comes out ahead: one product covers paging, the incident channel, the status page and the postmortem, and people who only read never cost a seat. If you currently pay for Atlassian Statuspage next to Opsgenie, add that bill to the left column; our Statuspage alternative page shows the math for a 10 responder team.
Questions to answer before your last Opsgenie renewal
- Which Opsgenie features do you actually use? Escalation policies, voice calls and heartbeats decide which replacement tier you need.
- Do your incidents run in Slack or in Jira? A Jira-centric ITSM team fits JSM. A Slack-centric engineering team usually does not.
- How many people only read incidents? If support and account managers follow along, a product that bills them is a hidden cost.
- Do you pay for a status page separately? If yes, the fair comparison includes it.
- When is your renewal? Plan a two week parallel run at least one month before the date, not in March 2027.
Answer those and the price comparison mostly writes itself. The seat calculator on on call management software pricing gives your exact number for IncidentBot.
What switching costs in time
The migration is a translation, not a rebuild. Teams, schedules, escalation policies and integrations map one to one. Most teams finish in two to three weeks: an inventory, rebuilding rotations with on call scheduling software, re-pointing alert sources service by service, then a parallel run where both tools receive the same alerts. Opsgenie keeps paging until you cut over, so nobody misses a page. Our PagerDuty pricing per user breakdown uses the same team sizes if PagerDuty is also on your shortlist.
How much does Opsgenie cost per user?
Opsgenie costs 9.45 USD per user per month on Essentials, 19.95 USD on Standard and 31.90 USD on Enterprise, billed annually, with a Free plan for up to 5 users. These list prices only apply to existing customers, because Atlassian stopped selling Opsgenie on June 4, 2025.
Is Opsgenie being discontinued?
Yes. Atlassian ended new sales on June 4, 2025 and ends support on April 5, 2027, when access to Opsgenie is shut off. Existing customers can renew only for terms that end before that date, and Atlassian recommends migrating to Jira Service Management or Compass.
What is replacing Opsgenie?
Atlassian is moving Opsgenie's alerting and on-call features into Jira Service Management and Compass. Outside Atlassian, teams move to incident management platforms such as IncidentBot, PagerDuty, incident.io or Rootly, depending on whether they work mainly in Jira or in Slack.
Is Opsgenie included in Jira Service Management?
Opsgenie's alerting and on-call capabilities are built into Jira Service Management, not the standalone Opsgenie product. Basic alerting and on-call sit on JSM Standard, while stakeholder notifications and post-incident reviews sit on Premium, which is priced per agent at a much higher rate than Opsgenie.
Can we still buy more Opsgenie seats?
Not as a new customer. Existing customers renew inside the end of support date, and adding a new team is exactly the moment most companies start the migration instead of stretching Opsgenie for another year.
Replace Opsgenie before the last renewal
Create your account, rebuild one team's rotation and run both tools side by side until the pages match.